Borrowing FAQ

You can place holds on up to 20 total items.

Follow these steps:

• Log in to your account.
• Search the catalog, then look to the right of the title you would like to reserve.
• Click on the Place Hold button to the right of the title.
• Choose your pickup library on the next screen and click on Submit Hold Request. (Note: “Automatically cancel this hold if not filled by” and “log me out after requesting the item” are optional.)

You can modify your holds by clicking on the My Account button or “titles on hold” under Account in the left panel.

To improve convenience to patrons, Delta County Libraries has implemented automatic renewals for most library items.

Items eligible for renewal will automatically renew three days before their due date, extending their loan periods from their original due dates.

Most library items will auto-renew, including materials owned by other libraries and checked out through Delta County Libraries, but there are exceptions. Items will NOT be renewed if:

• The item is special equipment, such as Colorado State Parks passes or outdoor gear, or if the item is considered a 3D object, such as Hotspots or Chromebooks, which are nonrenewable.
• The item is downloadable material (Overdrive and Libby do not allow for auto-renewals).
• There is a hold or recall on the item.
• The item has reached its maximum allowable renewals (two renewals).
• Patron account charges have exceeded $10.
• A library card is expired or suspended.
• The item is checked out through Prospector or Interlibrary Loan. Those items are not eligible for auto-renewal.

When an item’s due date is approaching, you will receive an Email Notice from the Library three days before the item’s due date. The notice will reflect checked-out items that have been automatically renewed and those that cannot be renewed.

At this time, if you are not set up for email notifications you will need to call your local library, or log in to your account to check due dates and auto-renewals.

If you don’t currently receive email notices from Delta County Libraries, you can sign up by logging in to your library account and clicking Account Settings, or you can visit any library location for staff assistance.

We hope you enjoy this new auto-renewal service from Delta County Libraries!

As long as no one else is waiting for your materials, you can renew your items up to 2 more times.

Follow these steps:

• Log in to your account.
• Click on the Checked Out tab.
• Check the boxes next to the items you wish to renew.
• Scroll down to the bottom of the page and click the Renew button.
• You will see right away whether or not we were able to renew your items and your new due dates will show by each item.

Delta County Libraries requires library cards to be renewed regularly so that we can ensure we have your most up-to-date information for our users. We do need to connect with you and we appreciate you completing this form with your current details. This information is used solely by Delta County Libraries. We will email you with your new expiration date as soon as staff are able to process the request.

Please fill out the online renewal form.

Online Renewal Form

Please have your ID ready and fill out the online application form. We will make sure your information is up-to-date in our system and email your library card number to you as soon as staff are able to process the request. You can also visit any of our libraries during open hours with your photo ID to replace the card.

Online Application Form

First, log into your library account.

You will need to enter your library card number (without spaces) and password. Once you have accessed your account, click on “checked out” under Account Summary or “Checked Out Titles” in the panel on the left.

If you need help with your password, review the information about passwords below or contact your local library.

There are a few reasons why your card may be blocked:

1. Your account may have expired. Delta County Libraries requires library cards to be renewed regularly so that we can ensure we have your most up-to-date information for our users. You can renew online. Instructions are available under “How do I renew my library card?”
2. You may also be blocked due to a large fine or un-returned items.
3. We recently updated Libby/OverDrive to be on the Marmot Consortium. With this newly updated database, you will need to use your library card password as your pin to sign into your Libby/OverDrive account. If you need help with your password, review the information about passwords below or contact your local library.

At this time, we cannot take fine payments online. Please contact your local library for more information about paying your fine.

Our system normally blocks you from checking out or using some online resources if you owe $10.00 or more in fines. Please, visit your local library to pay your fines.

There are several instances where you will be asked to use your password for library services:

1. Using the library’s online catalog
2. To sign into your OverDrive/Libby account

Yes. You can still use your library card for in-library checkouts at the circulation desk.

Go to your library account and click on “reset my password.”

Enter your library card number and click on the “Reset My Password” button. An email containing a link to reset your password will be sent to the email address associated with your library card.

If you do not have an email address associated with your library account, you will need to contact library staff to have your password reset.

We strongly encourage you to set up a unique password of mixed characters in order to better protect your personally identifiable information.

• Passwords must be 6 to 30 characters in length.
• Passwords can include numbers, letters, or special characters.
• Passwords may not include repetitive sequences or more than two repeating characters. For example 123123 or aaabcd.
• If you try to create a password with repetitive sequences or repeating characters, you will receive a notice that your password has not been updated with guidance for correcting the error.